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ebizQ Discussion on SOA & Cloud Computing


The eBizQ site recently hosted a discussion is based on JP Morgenthal's feature article, Differing Views on SOA & Cloud Computing, and the question, which seemed to cause a bit of disagreement between the old "gray hair" and new "newbie" schools...
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Google's Campfire for App Engine


Appirio was thrilled to participate in tonight's Campfire One event, hosted by Google to showcase the new capabilities of Google App Engine. Google gave 3 partners (IBM, Oracle, and Appirio) early access to these capabilities, and asked us to kick...
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Seven Deadly Customer-Survey Sins


Presented here, in abridged form is the list of things to avoid if you want to generate positive and useful results without ruining your relationship with your customer or worse yet, generating a wealth of data with no practical use or way of...
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Websites - Great Customer Service?


Yesterday a friend of mine directed me to a web site that I was not familiar with, getsatisfaction.com. Itís an interesting idea. The company is offering a Web 2.0 customer service solution for everyone/anyone about any product or service while at...
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Preparation is the key


Preparation is the key to a successful employee performance review. Reviews are not something you can just pop into and "winging it" if you want to get the best results from the...
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Now thatís a Big PaaS Market


Prominent industry observers such as Dion Hinchcliffe, Phil Wainewright, and McKinsey have been busy lately discussing the rapidly evolving ďplatform as a serviceĒ offerings from companies such as salesforce.com, Amazon, and Google. One frequently...
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